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PROMAX provides professional facilitation services and all
related decision support services. We understand how to ensure
that group dynamics and synergistic efforts are best used in
order to expedite collaborative decision-making. Our
consultants have experience
at bringing diverse groups of people together in order to
establish common ground, and our consultants understand the
importance of being able to recognize and identify divergent
interests. Some of our facilitation skills include:
- A staff of highly professional,
experienced, and trained consultants that have facilitated
teams at all levels of management
- Providing related supports in order
to expedite the decision-making process
- Understanding how to interface
product lines, processes and initiatives by working in a
concerted effort with various types of teams including
leadership/management teams
- Understanding human elements and how
to integrate various personalities so that meetings and the
interaction of people are value-added
- Recognizing and understanding the
various aspects of human, team, and organizational
development and how to best utilize the divergent interests
of all groups while remaining neutral
- Generating the best results from
groups/teams, and recognizing the importance of group
dynamics in resolving important group decisions
- Our ability to resolve disputes,
disagreements, and conflict
- Understanding the importance of
developing a realistic agenda and following an agenda to
keep meetings flowing smoothly
- Encouraging the team to assure that
all information is made visible or readily available to all
groups/teams/individuals involved
- Establishing permanent records by
means of written minutes, recording all discussion content
- Providing feedback to all involved
- Assist in developing a feedback
system
- Encouraging team building through
sharing past experiences
- Facilitating self-directed work
teams, problem-solving teams, process control teams,
operational management system teams, management and
leadership teams
- Facilitating ISO 9000 and Malcolm
Baldrige workshops while assisting in the development of a
plan for implementation.
We also provide
facilitator training for your
in-house development needs.
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Facilitation support . . .
All of our consultants have a comprehensive background and the
experience necessary to provide facilitation services and
support. They are experts at understanding how to avoid group
or organizational conflict, how to manage conflict within a
group or organization should it happen, and also astute at
resolving conflict so that related support services engage in
collaborative efforts and initiatives.
They are professional at working with
groups, impacting and interacting with integrated groups,
processes, and self-directed work teams. All of our
consultants are very comfortable working at the executive
level of any organization but can likewise "fit in" at the
line level should it be required. They understand the
importance of remaining non-partial to the situation but have
the skills to be able to establish synergy and reach solid and
agreeable decisions through consensus. It is this skill that
generates the most value-added decisions for the group(s).
Our consultants are able to blend their
problem-solving skills, techniques, and facilitation skills
toward logical and data driven decisions. They guide the
groups and emphasize the importance of generating an agenda
for each and every meeting. They demonstrate, through the use
of agendas themselves, how making the plan for a meeting
visible can expedite the process.
They also transfer the skills of
recording, for permanent record, the minutes of meetings so
that a trailer record is established for future information.
Understanding "lessons learned" is an important part of group
decision-making and making certain that any problems
experienced during previous meetings are not replicated. Only
those issues that generated good team dynamics should be
replicated. Therefore, we emphasize the importance of
reviewing meetings to understand what went well, what could
have gone better, and then what will be done differently next
time the group meets.
Out staff are highly experienced at
facilitating large, as well as small, groups of people. They
understand the dynamics behind how to generate discussion and
get the most out of each and every meeting so that no time is
wasted and good decisions, with value-added, are reached.
Many of our commercial clients have
commented on how well our consultants are able to bring groups
of people together and reach decisions with full agreement
from all. One of our strongest attributes, next to our ability
to develop measurements, is our ability to guide, lead,
direct, and support people with a common purpose. |
